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Available courses

Data protection training is mandated by the Data Protection Commission of Zambia under the authority of the Data Protection Act, 2021 (Act No. 3 of 2021). All organizations and individuals who handle personal data, including data controllers, data processors, and their employees, are required to undergo this training to ensure compliance with Zambia’s data protection laws.

In today’s digital age, personal data is one of the most valuable resources. The way organizations collect, store, process, and share personal information affects the privacy, trust, and rights of individuals. To protect this data and ensure accountability, this training provides a structured, accredited approach to understanding and implementing the requirements of the Data Protection Act.

This Data Protection Training covers:

  • Core principles of data protection, including lawfulness, fairness, transparency, data minimization, and accountability.

  • Rights of data subjects, including access, rectification, erasure, portability, and objection.

  • Consent management, especially for sensitive personal data and data involving children.

  • Cross-border data transfers and international safeguards.

  • Incident management and breach notification procedures.

  • Specific obligations under Sections 45–54 of the Act.

Whether you are a government employee, a financial services professional, a healthcare worker, or part of any organization that processes personal data, this course will equip you with the knowledge and practical skills to comply with Zambia’s data protection laws and safeguard personal information.

By completing this training, you will:

  • Understand the Data Protection Act, 2021, and your obligations under it.

  • Apply principles of lawful, fair, and transparent data processing.

  • Respect the rights of data subjects in your organization’s operations.

  • Manage consent, data breaches, and compliance reporting effectively.

  • Contribute to a culture of accountability and trust within your organization.

This course is mandatory for all regulated entities, with high-risk sectors such as financial services, healthcare, and public institutions required to complete it annually. Newly appointed personnel in data handling roles must complete the course within 60 days of joining.

This course provides students with a comprehensive understanding of the principles, techniques, and practices of financial management within modern organizations. It covers the essential concepts of financial decision-making, including financial planning, investment analysis, capital structure, working capital management, and risk assessment. Students will develop the skills to analyze financial statements, evaluate investment opportunities, and make informed decisions to maximize shareholder value. Emphasis is placed on practical applications, problem-solving, and the integration of financial theory with real-world business scenarios. By the end of the course, students will be equipped to manage corporate finances effectively, assess financial performance, and contribute strategically to organizational growth.

Learning Outcomes:

  • Understand the core concepts and functions of financial management.

  • Analyze financial statements to assess organizational performance.

  • Make informed decisions regarding investment, financing, and dividend policies.

  • Apply risk and return principles to financial decision-making.

  • Evaluate short-term and long-term financing options for business sustainability.

This course provides a comprehensive foundation for individuals working as bank tellers and cashiers, equipping them with the practical skills and knowledge required for effective cash management and frontline banking operations. Learners will gain proficiency in handling deposits, withdrawals, cheques, and foreign currencies, as well as balancing daily cash transactions accurately. The course also covers essential topics such as customer service, professional ethics, fraud prevention, compliance with Zambian banking regulations (BoZ, AML/KYC), and branch security protocols. Designed for both new and existing bank staff, it is highly relevant to the Zambian banking context and serves as a professional development resource for those seeking to enhance their operational efficiency, accuracy, and customer service excellence in banking.

This Financial Accounting course provides a solid foundation in accounting principles, concepts, and practices, equipping learners with the knowledge and skills needed to prepare, interpret, and analyze financial statements. Covering the regulatory and conceptual framework, double-entry principles, income statements, balance sheets, cash flow statements, common-size analysis, and financial ratios, the course is both practical and academically rigorous. It also serves as a valuable reference for students pursuing professional qualifications such as ACCA, ZICA, CIMA, and ZIALE, as well as for undergraduate learners in business, accounting, economics, and related disciplines. By the end of the course, learners will be able to confidently apply financial accounting techniques in both academic and professional contexts, bridging theory with real-world application.

Financial Statement Analysis

This course provides a comprehensive understanding of how to read, interpret, and analyze financial statements to make informed business and investment decisions. Students will learn to assess a company’s financial health using key tools such as ratio analysis, trend analysis, and common-size statements. The course covers income statements, balance sheets, cash flow statements, and notes to the accounts, emphasizing real-world application, industry-specific considerations, and strategic decision-making. By the end of the course, learners will be able to critically evaluate financial performance, identify strengths and risks, and communicate insights effectively to stakeholders. The course is useful to students studying professional programmes such as CFA and academic courses such as BBA9215.